Sean at M&T has provided amazing customer service! We experienced a theft at one of our locations where the rooftop units were vandalized beyond repair. M&T promptly assessed the situation, provided answers to our questions, and quickly sourced replacement units so that our down-time was minimal. Sean has ben very instrumental in working and communicating with our insurance claims adjuster to rectify this situation as quickly and cost efficiently as possible. I'm grateful that Sean has been very professional and knowledgeable, and I would highly recommend M&T for any of your HVAC needs.Brian HallDirector of Operations,Ames Tile & Stone